This privacy notice for CDC Housing LIMITED (‘we’, ‘us’, or ‘our’) describes how and why we might collect, store, use, and/or share (‘process’) your information when you use our services (‘Services’), such as when you:

Visit our website: www.cdchousing.com , or any website of ours that links to this privacy notice

Engage with us in other related ways, including sales, marketing and events.

For questions or concerns, please read this privacy notice to understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at contact@cdchousing.com

This summary provides key points from our privacy notice. Further details on any of these topics can be found by clicking the link following each key point or using our table of contents below.

When you visit, use, or navigate our Services, we may process personal information depending on your interactions with us and the Services, your choices, and the products and features you use. For more information on the personal information, you disclose to us, please see the relevant section in our privacy notice.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

We process your information to provide, improve, and administer our Services, communicate with you, protect against security threats and fraud, and comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

We may share information in specific situations and with specific third parties. For more information on when and with whom we share your personal information, please see our privacy policy.

We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security measures and improperly collect, access, steal, or modify your information. For more information on how we protect your information, please see our privacy policy.

Your rights regarding personal information depend on your geographical location and the applicable privacy law. For more information, please review our privacy notice.

To exercise your rights, you can submit a data subject access request or contact us. We will consider and act upon any request in accordance with applicable data protection laws.

For further details on how we process the information we collect, please review the privacy notice in full.

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

6. HOW LONG DO WE KEEP YOUR INFORMATION?

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

8. DO WE COLLECT INFORMATION FROM MINORS?

9. WHAT ARE YOUR PRIVACY RIGHTS?

10. CONTROLS FOR DO-NOT-TRACK FEATURES

11. DO WE MAKE UPDATES TO THIS NOTICE?

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Personal information you disclose to us

In short, we collect personal information you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, participate in activities on the Services or otherwise contact us.

Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us and the services, your choices and the products and features you use. This may include your name, phone number, email address, billing address and other relevant information.

We do not process sensitive information.

All personal information you provide must be true, complete and accurate, and you must notify us of any changes.

Information automatically collected

In short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our services.

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity, such as your name or contact details but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services and other technical information. This information is primarily needed to maintain the security and operation of our services, as well as for our internal analytics and reporting.

Like many businesses, we also collect information through cookies and similar technologies. Further information is available in our Cookie Notice: Cookies.

The information we collect includes:

Device Data. We collect device data, including information about your computer, phone, tablet or other device used to access the Services. This data may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system and system configuration information.

Location Data. We collect location data, including your device’s location, which can be precise or imprecise. The amount of information collected depends on the device type and settings used to access the services. For example, we may use GPS and other technologies to collect geolocation data that indicates your current location (based on your IP address). You can opt out of allowing us to collect this information by denying access to the data or by disabling your device’s location setting. However, if you choose to opt out, you may not be able to use certain aspects of the services.

We process your information to provide, improve, and administer our services, communicate with you, protect against security threats and fraud, and comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our services, including:

* To facilitate account creation and authentication and manage user accounts. We may process your information to create and log in to your account and maintain its functionality.

* To respond to user enquiries and provide support. We may process your information to address your enquiries and resolve any potential issues with the requested service.

* To request feedback. We may process your information when necessary to request feedback and contact you regarding your use of our Services.

* To send you marketing and promotional communications. We may process the personal information you send us for marketing purposes, provided it aligns with your marketing preferences. You can opt out of our marketing emails at any time. For further information, please refer to ‘WHAT ARE YOUR PRIVACY RIGHTS?’.

* To deliver targeted advertising. We may process your information to develop and display personalised content and advertising tailored to your interests, location and more. For further information, please refer to our Cookie Notice.

* To protect our services. We may process your information to safeguard our services, including fraud monitoring and prevention.

* To identify usage trends. We may process information about how you use our services to better understand their usage and improve them.

* To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

* To save or protect an individual’s vital interest. We may process your information when necessary to safeguard an individual’s vital interests, such as to prevent harm.

We process your personal information only when necessary and only when we have a valid legal basis under applicable law. This includes your consent to comply with laws, to provide services, to enter or fulfil contractual obligations, to protect your rights, and to fulfil legitimate business interests.

The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the legal bases on which we rely. We may rely on the following:

* Consent: We may process your information if you have given us permission to use it for a specific purpose. You can withdraw your consent at any time.

* Performance of a Contract: We may process your information when we believe it is necessary to fulfil contractual obligations to you, including providing our services or at your request prior to entering a contract.

* Legitimate Interests: We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your information for purposes such as:

    * Sending users information about special offers and discounts on our products and services

    * Developing and displaying personalised and relevant advertising content for our users

    * Analysing how our services are used to improve them and engage and retain users

    * Supporting our marketing activities

    * Diagnosing problems and/or preventing fraudulent activities

    * Understanding how our users use our products and services to improve user experience

Legal Obligations. We may process your information where we believe it is necessary to comply with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, to exercise or defend our legal rights, or to disclose your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

In short, we may share information in specific situations described in this section and/or with the following third parties.

Vendors, consultants and other third-party service providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to perform those services. We have contracts with our third parties in place to safeguard your personal information. This means they cannot access your personal information unless we have instructed them to do so, and they will not share it with any organisation other than us. They also commit to protecting the data they hold on to our behalf and to retaining it for the period we instruct.

The third parties we may share personal information with are as follows:

We may also need to share your personal information in the following situations:

* Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.

* Google Analytics. We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information about Google’s privacy practices, please visit the Google Privacy & Terms page.

In short, we may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to collect or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: Cookies.

In short, we keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period during which you have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

In short, we aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

In short: we do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at contract@cdchousing.com

In short, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ Below or updating your preferences.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below. You will then be removed from the marketing lists. However, we may still communicate with you—for example, to send service-related messages necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice: Cookies.

If you have questions or comments about your privacy rights, you may email us at contact@cdchousing.com

Most web browsers, some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature or setting that can be activated to signal your privacy preference not to have data about your online browsing activities monitored or collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

In short, we will update this notice as necessary to remain compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated ‘Revised’ date and will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to stay informed about how we protect your information.

If you have any questions about our privacy policy, please contact us at:

CDC Housing Ltd

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request a review, update, or deletion of your personal information, please complete and submit a data subject access request.